Felissa H Sqj

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Verified Reviewer

Unsatisfied

The company will lose a lot of money by not accepting debit cards. I've been with the company for 3 years now, and that's how I paid.

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Preferred solution: To be able to use a debit card

Felissa H Sqj

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Verified Reviewer
| map-marker Baltimore, Maryland

I think you should still accept debit cards. There's going to be a lot of money getting missed that way

You need to still accept debit cards you will lose alot of money not accepting them. There's going to be alot of unsatisfied customers because they can't use their debit cards.

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Michaela B Hxy

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Verified Reviewer

Refund of my money plus banking fees

FabKids - Refund of my money plus banking fees
FabKids - Refund of my money plus banking fees - Image 2

I had cancelled my member ship on April 3rd and received confirmation of it however your company still charged my card 49.95 this making it go into over draft. I am requesting my 49.95 PLUS my 30 dollar over draft fee be returned to my account.

I have email confirmation and banking proof of the over draft and charges.

This is a fraudulent charge as you had no permission to take funds AFTER the account was cancelled. Please advise.

Thank you

Michaela

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Loss:
$80
WoodKimberley L

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Verified Buyer
|

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Verified Reviewer

Dispute a transaction

FabKids - Dispute a transaction

I never authorized this transaction amount 49.95$ I want you cancel the order I don't know who ordered it, but it's not me

I dont no exactly what can I buy

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Loss:
$50

Preferred solution: Full refund

Anonymous
map-marker Rapid City, South Dakota

Customer Service

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I called because I had to change a shoe size on an order I already order. The service representative cancelled my previous order, and reordered me the correct shoe size.

He was very helpful and said the refund will go back on my card up to 72 hours.

I reallly like the products at Fabkids. I will order from them in the future.

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kayla d Xpg

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Verified Reviewer

Frustrated customer.

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I have reached out via website chat and phone asking to cancel my subscription. Ive asked for the last two months.

Please refund the last 2 charges, and cancel my subscription. The shoes are cheap and dont last longer than a month.

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Loss:
$160
Cons:
  • I was charged nsf fees at 30 dol each time you charged me

Preferred solution: Full refund

User's recommendation: No. Absolutely not.

1 comment
Guest

Hi there, We'd love to look more into this and provide you some assistance, please reach out to our member service team at 1-855-322-**** so we can help! Additionally, you are able to reach out to our chat 24/7 - Either option should be able to help resolve your issue.

If there's anything else we can assist you with, please don't hesitate to relay that with our team, we're happy to help! Best, Wendy

Jana B Gyt

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Verified Buyer
|

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Verified Reviewer
| map-marker San Francisco, California

I need my account closed!!

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FabKids - I need my account closed!!

To whom it .may concern,

Ive ask enormous time for my account to be closed, my name is Jana Bravo, phone number 832-903-****. My account been compromised and have police reports.

My new number 346-908-****. Please help tired of money withdrawal from my account!!

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Loss:
$150

Preferred solution: Full refund

User's recommendation: Ask for help.

Blanca R Tac

Canselar membresía

Por el momento no d3ceo tenerla pues la adquirí solo por 1 par de zapatos en nov y aun me siguen cobrando y estoy sin trabajo ahora así que deceo cancelarla

Tal vez con el tiempo la vuelva a solicitar pues son de miy buena calidadsi

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Preferred solution: No deceo adquirirla por el momento

Estefany F Rns

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Verified Reviewer

The membership had supposedly already been cancelled.

the membership had supposedly already been cancelled. I dont want it anymore I cancelled the membership I called by phone and I dont want it no more they charge me $49.95. I want a refund I want you to return the amount you withdrew from me please thank you very much!!

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Loss:
$50

Preferred solution: Full refund

User's recommendation: Bad service

Jamason Zlc

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Verified Buyer
|

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Verified Reviewer
| map-marker Lima, Ohio

Ordered for my daughter birthday an haven’t received her items . It’s been over two weeks

FabKids - Ordered for my daughter birthday an haven’t received her items . It’s been over...
FabKids - Ordered for my daughter birthday an haven’t received her items . It’s... - Image 2

Ordered for my daughter birthday an havent received her items . Its been over two weeks.

the delivery date has been changed so many times. Its stuck at a facility in Westerville Ohio an my daughter has missed her birthday pictures and I have now had to cancel her birthday party due to lack of an outfit.

She upset. Im upset an I would very much like my things to come ASAP

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User's recommendation: Shop in stores. Pointless to order if you won’t receive you packages until after u need them

Anonymous
map-marker Providence, Rhode Island

Email

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I received an email with the subject line pissed consumer. To clarify I am not a pissed consumer.

I canceled the VIP membership due to the poor quality of the items.

It had nothing on do with anything else. Thats basically the only reason for my review.

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Ashley L Rxr

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Verified Buyer
| map-marker Secunderabad, Telangana

Did not get order

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FabKids - Did not get order

I have not got my items and it say it was delivered I am not happy my daughter needs them for school has missed school cause no shoes and I dont think thats fair to me or her so please can u just refund my money so I can walk in a store and get her shoes so she can start school I am so unhappy right now

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Loss:
$45
Pros:
  • Nice price
Cons:
  • Did not get order

Preferred solution: Full refund

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Doylestown, Pennsylvania

Ask a question

FabKids - Ask a question

After pay is charging me and Fab Kids said i dont have a order, will someone please help me with this ??

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Anonymous
map-marker Clarksdale, Mississippi

Check on order

I order shoes and 1 pair is not the right size don't know how to return for the correct size and can't talk to any one on the phone very frustrating

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Jewett Ccs

Package

I think that you're company really stinks and I won't be using you again. My child was disappointed because he didn't have his shoes for the 1st day of school and I ordered them in plenty of time to get them and now they said I'm not gonna get him at all. So no I won't be ordering from your company at any time in the future.

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User's recommendation: Shop somewhere else

Roxine Ldd
map-marker Doylestown, Pennsylvania

Tengo una deducción de 49.95 $ y no he pedido nada

Tengo una deducción de 49.95$ y no se por que me deduciéndonos esa cantidad no ise ningún pedido ayer

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